How to pass the validation for my Comodo Code Signing Certificate?

Sunday, April 2nd, 2017

Comodo Code Signing Certificates can be configured for a Business or for an Individual. If you configured your certificate as an individual, then you can go directly to the middle of this article, to the section called “Validation for Individuals”, where you will find detailed information about how to pass the validation as an individual. If you configured your certificate as company, then please continue reading.

Business Validation

As a part of the Business Validation process, you need to provide information about your company and your company’s phone number. There are three ways to do that. You don’t have to do all three. Doing just one of them will allow you to pass the Business Validation.

1.1) The first way is to provide your DUNS number to Comodo. You can get your company’s DUNS number from this website: https://www.dandb.com/. If Comodo gets back to you and says that your DUNS listing does not contain a phone number, then you need to contact Dun & Bradstreet (at https://www.dandb.com/) and ask them to add your company’s phone number to their “business directory and on the report”.

1.2) If you don’t have a DUNS number, then the other thing which you can do is to provide your company’s Articles of Incorporation, or Government Issued Business License, or your local organization number. Please make sure that the documents that you provide have your company’s registration number so that Comodo can check your company with your country’s governmental directories (e.g.: Corporation Division, Companies House, Department of State, etc). Please note that Comodo will be looking to see your company’s phone number listed there as well. Not all governmental directories have the companies phone numbers. If the governmental directory allows you to call them, email them, or use their website to add your phone number, then please go ahead and do that. 

1.3) If the above two options (1.1 and 1.2) don’t work for you, then the third and last option to validate your company and your phone number is to ask a CPA (Certified Public Accountant), or a Latin Notary, or an Attorney (Lawyer) to write, sign and send a letter to Comodo where they confirm your company name, address and phone number. You can find the sample letters here:
– Sample Accountant Letter
– Sample Form Legal Opinion Letter

partner-order-id2) You need to provide all this information to Comodo Validation Department by contacting Comodo at https://www.comodoca.com/en-us/support/. Click on “Submit a ticket here”, select Validation Department and submit your request. Please include your Comodo Order ID in the subject and in the body of the message that you send to Comodo so that they know which order you are writing them about. You can find your Comodo Order ID on your SSL Certificate’s details page inside your SSL Dragon account. See the screenshot on the right.

If you don’t see your Comodo Order ID, then please open a ticket with us, or email us and let us know the name of the company or the name of the individual that you included in the SSL configuration form, so that we could provide you your Comodo Order ID.

 

Validation for Individuals

There are a few things that you need to do to pass the Individual Validation for your Comodo Code Signing Certificate.

1) (Optional) The first thing that you need to do is to provide your individual DUNS number to Comodo. You can get your individual DUNS number from this website: https://www.dandb.com/. Make sure that your DUNS listing contains your full name, address and phone number. If it doesn’t, then you need to contact Dun & Bradstreet (at https://www.dandb.com/) and ask them to “add your full name, address and mobile phone number to their business directory and on the report”.

Duns and Bradstreet is an international company and they have a database with individuals and companies from all countries (USA, Canada, United Kingdom, Australia, New Zealand, South Africa, Germany, Israel, etc). So, they work with international customers, too.

2) You need to provide the following documents to Comodo:

a) Government issued photo ID (driver’s license or passport);
b) One financial institution document (a bank statement or credit card statement less than six months old);
c) One non-financial document (gas bill, water bill, power bill).

3) You need to get attested by a legal authority by filling out the face-to-face verification form. You can download the form at this link. The face-to-face verification letter should be signed by a Notary, Latin Notary, registered Attorney, Certified Public Accountant (CPA), or a Justice Of The Peace. The legal authority should have accreditation and a license number that is available online.

If you decide to go with a Legal Attorney, he or she must be registered with the BAR, and the BAR should have the Attorney’s full name and license number. You can find an attorney in your country by looking into these worldwide legal directories: http://www.hg.org/legal.html

partner-order-id4) You need to provide all this information to Comodo Validation Department by contacting Comodo at https://www.comodoca.com/en-us/support/. Click on “Submit a ticket here”, select Validation Department and submit your request. Please include your Comodo Order ID in the subject and in the body of the message that you send to Comodo so that they know which order you are writing them about. You can find your Comodo Order ID on your SSL Certificate’s details page inside your SSL Dragon account. See the screenshot on the right.

If you don’t see your Comodo Order ID, then please open a ticket with us, or email us and let us know the name of the company or the name of the individual that you included in the SSL configuration form, so that we could provide you your Comodo Order ID.

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