Renewal

due-dateYou may start the renewal process for your SSL Certificate within 90 days before its expiration date. Your new SSL Certificate will be connected with the old one, which means that all the remaining days from the previous SSL Certificate will be added to the new one.

If you have a Domain Validation SSL Certificate, you can renew your SSL Certificate 1-2 weeks prior to your SSL Certificate’s expiration date. Your SSL Certificate expires on its “next Due Date”. Also, you should plan to have the SSL Certificate renewed enough time ahead so that you manage to install it on your website and server before your current SSL Certificate expires.

If you have a Business Validation SSL Certificate or an Extended Validation SSL Certificate, then we recommend renewing your SSL Certificate 3-4 weeks prior to the expiration date, so as you have to pass the Business Validation or Extended Validation again. The Business Validation or Extended Validation process is quicker when renewing an SSL Certificate than when getting it for the first time. Anyway, it is always good to do this as early as possible, in order to assure the continuity of your website being secured by an SSL Certificate.

You need to go to your SSL Dragon account and check the “Next Due Date” for the SSL Certificates that you have with us. You can do that by following the next steps:

due-date-21) Log into your SSL Dragon account at: https://my.ssldragon.com/
2) Go to Services -> My Services;
3) You will see the list of SSL Certificates which you bought from us;
4) Next to each SSL Certificate you will see its “Next Due Date”.

The “Next Due Date” is the date when the SSL Certificate will expire and it will no longer secure your website.

due-date6) If you click on an SSL Certificate which you bought, you will get to the SSL Certificate details page. If you scroll down, you will be able to see the “Next Due Date” written there again.

You may start the renewal process within 90 days before the “Next Due Date”. Your new SSL Certificate will be connected with the old one. All remaining days from the previous SSL Certificate will be added to the new one.

The process of renewing your SSL Certificate is almost the same as placing a new order. You may start the renewal within 90 days before the expiration date. Here are the steps how to renew your SSL Certificate:

    1. renew-buttonClick on the “Renew” button on the product page of your expiring SSL Certificate within your SSL Dragon account.
    2. Complete the payment of the newly created invoice for the renewed SSL Certificate.
    3. Once the invoice for the renewed SSL Certificate is paid, click on “Back to Client Area” or go to “My Services” section inside your SSL Dragon account.
    4. Click on the renewed SSL Certificate. Once you are on the SSL Certificate’s details page, scroll down and click on the green button that says “Configure Now”.renew-order
    5. Under the “Order Type” you should choose “Renewal”. This information will go to the Certificate Authority, and they will know that you had an SSL Certificate and you are renewing it. In this way, your new SSL Certificate will be connected to the old one. All remaining days from the previous SSL Certificate will be added to the new one.
    6. After that, you have to submit a CSR. You can use the old CSR from your previous SSL Certificate, or generate a new CSR. Either way is fine.
    7. Fill in the rest of the form information for your renewed SSL Certificate.
    8. Then pass the domain validation, or business validation, or extended validation, depending on what applies to your SSL Certificate.
    9. When your SSL Certificate is renewed, you need to reinstall the new SSL Certificate on your server. With other words, you need to replace your old / expiring SSL Certificate with the new one which you have just received. The old certificate will NOT get replaced, renewed or continued automatically.

Please note:

  1. If you have a CPAC or Code Signing Certificate from Comodo, Thawte or Symantec, then steps 4-5 do not apply to you. You will have to fill in the certificate request form for your CPAC/Code Signing Certificate on the certificate authority’s website further.
  2. If you are renewing a Business Validation SSL Certificate or an Extended Validation SSL Certificate, you will still have to pass the Business Validation or the Extended Validation again. Anyway, the Business Validation and Extended Validation processes are quicker when renewing an SSL Certificate than when getting it for the first time.
  3. If you own a Multi-Domain (SAN/UCC) SSL Certificate for which you have previously purchased & added additional SANs (domains), you need to include them when buying the new SSL Certificate. Please open a ticket with us for more details.

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non-secureYour current SSL Certificate will expire as soon as the “Next Due Date” for your SSL Certificate passes. If you keep your old and expired SSL Certificate on your website, then all the web and mobile browsers will show your website as insecure and will prompt users that your website has a major security problem, and will not let visitors enter your website unless visitors explicitly accept to enter your website on their own risk. You can see an example of these security alerts that visitors will see on your website if you keep an expired SSL Certificate.

The solution to prevent that is to renew your SSL Certificate, and install the newly renewed SSL Certificate on your website. In that case your website will continue to show as secure.

The other, less preferable solution, is to uninstall the SSL Certificate from your website. In that case, visitors will be able to see your website. They will not be stopped from viewing your website as shown in the screenshot from above. However, so as your website will not have an SSL Certificate in general, then visitors will see the “Not secure” message in the browser’s URL bar next to the name of the website.