How can I contact a Certificate Authority?


You can contact the Certificate Authorities directly when you have any questions related to your SSL Certificates. You can contact them anytime, either by phone or email, or better – by using the Live Chat feature.

Please don’t forget to mention your Partner Order ID, which you can find on the SSL Certificate’s details page inside your SSL Dragon account (see screenshot on the right).

Here is the contact information of all Certificate Authorities we collaborate with:


Live Status Checker:

Live Chat & Ticket System:

Phone (USA): +1 (888) 266-6361
Phone (International): +1 (914) SECTIGO (732-8446)

More contact information on Sectigo’s official website


Online chat:

Phone (USA): +1 (888) 484 2983
Phone (UK): +44 203 450 5486
Phone (Australia & Asia Pacific): +61 3 9914 5641

More contact information on Thawte’s official website


Online chat:

Phone (USA): +1 (866) 511-4141
Phone (UK): +44 203 0240907
Phone (Australia): +61 3 9914 5661

More contact information on GeoTrust’s official website


Online chat:

Phone (USA): +1 (866) 795-4669
Phone (Europe, UK, Australia): +44 203 024 0906


Phone (USA): +1 (801) 701-9600
More contact information on DigiCert’s official website

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