Intranet / Extranet
Symantec / VeriSign
Extended Validation SSL
Multiple Domain SSL (UCC/SAN)
|With / without "www"|
Company Documents Required
|Support for SAN (UC)|
|Suport for IDN|
|Secure Hash Algorithm|
Up to 256-bit
|Recommended Retail Price|
Symantec Secure Site EV
- Secures multiple domains
- Ideal for websites / intranets and extranets
- Boosts your Google ranking
Here is a list with the most common questions our customers have when buying a Multi-Domain SSL Certificate with Extended Validation:
The Extended Validation (EV) SSL Certificate is the best choice if you want to build customer relationships based on security and trust. This certificate is issued only after the Certificate Authority (CA) performed an extensive verification of your company and its owner, confirming that your business is trustworthy. The validation process can take a few business days. But if you keep your company’s records up to date, the Extended Validation SSL certificate will be issued quickly, confirming that your company owns the website.
This type of SSL certificate significantly enhances the trust level of your website. Extended Validation certificates are highly effective in providing protection against phishing attacks. By displaying the well-known green address bar, your clients feel safer while performing transactions, and this fact will definitely boost your conversions. This is why Extended Validation certificates are considered the most reputable SSL Certificates for your website.
You can check if you have an Extended Validation SSL Certificate by looking at the attributes of your SSL Certificate. Please open the two screenshots on the right in order to see where you can find the information about the validation type of your SSL Certificate.
Different SSL Certificate brands have different Extended Validation procedures. Please read the section that applies to your SSL Certificate brand below.
You need to provide information about your company and your company’s phone number as a part of the Extended Validation. There are two things that you need to do:
1) Kindly download the following two forms:
– EV Certificate Request Form
– EV SSL Subscriber Agreement
Both these documents are in PDF format. Please fill them in and sign them. You will need to provide them to Comodo Validation Center, in order to pass the Extended Validation process.
2) Please validate your phone number. There are three ways to do that. You don’t have to do all three things from below. Doing just one of them will be enough.
2.1) The first way is to provide your DUNS number to Comodo. You can get your company’s DUNS number from this website: https://www.dandb.com/. If Comodo gets back to you and says that your DUNS listing does not contain a phone number, then you need to contact Dun & Bradstreet (at https://www.dandb.com/) and ask them to “add your company’s phone number to their business directory and on the report”.
2.2) If you don’t have a DUNS number, then the other thing you can do is to provide your company’s registration number for Comodo to check your company with your country’s governmental directories (e.g.: Corporation Division, Companies House, Department of State, etc). Please note that Comodo will be looking to see your company’s phone number listed there as well. Not all governmental directories have the companies’ phone numbers. If the governmental directory allows you to call them, email them, or use their website to add your phone number, then please go ahead and do that.
2.3) If the above two options (2.1 and 2.2) don’t work for you, then the third and last option to validate your phone number is to ask a CPA (Certified Public Accountant), or a Latin Notary, or an Attorney (Lawyer) to write, sign and send a letter to Comodo where they confirm your company name, address and phone number. You can find the sample letters below:
– Sample Accountant Letter
– Sample Legal Opinion Letter
Please send the forms described in point 1, and any of the forms from points 2.1, 2.2, or 2.3 to [email protected] and mention your “Partner Order ID” in your message. You can find your “Partner Order ID” on the details page of your SSL Certificate inside your SSL Dragon account. See screenshot on the right.
If you do not hear from Comodo in the next 3 days after you email them the information from above, then please call +1 (888) 266-6361 (Ext 4) to check the status of your SSL Certificate with Comodo. When you talk to them, you will need to provide them your “Partner Order ID”.
Thawte, GeoTrust, Symantec/VeriSign
If you bought an Extended Validation SSL Certificate with Thawte, GeoTrust, Symantec/VeriSign, then the certificate authority will work on validating the legal existence of your company via local public databases, as a part of the Extended Validation process. This may take between 1-3 working days. Please wait until one of the certificate authority representatives contacts you about any additional information that they may need you to provide them.
If you do not hear from the Certificate Authority representatives in the 5-7 days, then please call +1 (520) 477-3152 (Ext 2) to check the status of your SSL Certificate with the Certificate Authority. Please note that Thawte, GeoTrust, Symantec/VeriSign are all owned by Symanec, and they all have the same phone number provided above. When you talk to them, you will need to provide the “Partner Order ID”, which you can find on the details page of your SSL Certificate inside your SSL Dragon account. See screenshot on the right.
You have to pass the Extended Validation when you buy a new EV SSL Certificate.
If you buy your EV SSL Certificate for 1 year, then your certificate will be valid for 1 year, and you will have to pass the Extended Validation again in 1 years when you request a new EV SSL Certificate. If you buy your EV SSL Certificate for 2 years, then your certificate will be valid for 2 years, and you will have to pass the Extended Validation again in 2 years when you request a new EV SSL Certificate.
At the same time, the process of completing the Extended Validation is easier the following years, so as the Certificate Authority has more information about your company in their system, based on your previous EV SSL Certificates requests.
There are two options of what an EV SSL Certificate can display in the address bar:
1) The company name only, for example: GPI Holding, LLC [US]
2) DBA (Doing Business As) and the company name, for example: SSL Dragon (GPI Holding, LLC) [US]
Certificate Authorities do not allow customers to display only the DBA in the address bar. Such requests came from many customers over the years, and Certificate Authorities never approved them.
EV SSL Certificates issued by GeoTrust, Thawte and Symantec have a quicker and easier Extended Validation process compared to those issued by Comodo.
With GeoTrust, Thawte and Symantec, the Certificate Authority does most of the company validation process all by itself, and in rare cases requires the customers to provide additional information and legal letters signed by a notary, certified public accountant, or an attorney.
On the other side, Comodo relies a lot on the customer to provide all the information about his/her company, as well as updating the company’s DUNS listing (on the Dun & Bradstreet website) and providing legal letters signed by a notary, a certified public accountant, or an attorney.
You can read what the Extended Validation process with these different brands consists of at this link.
The Subject Alternative Name (SAN) SSL certificate, also called the Unified Communication Certificate (UCC) or the Multi-Domain SSL certificate was particularly developed to secure all your domains and subdomains by owning one single SSL certificate. This type of certificate ensures the security for both, your internal and external domains/subdomains and is fully compatible with your Microsoft Exchange products and Microsoft Office Communications Server.
UCC/SAN SSL certificates are not just easy to be managed but are the most cost-effective option. These certificates give you the opportunity to secure your main domain, for example, ssldragon.com, together with many other totally distinct domains, like ssldragon.net, ssldragonsslcertificates.com and its subdomains mail.ssldragon.com and account.ssldragon.com – all with 1 single certificate. Besides, unlike Wildcard SSL certificates, UCC/SAN certificates are available in all three validation methods: Domain Validation (DV), Business Validation (BV) and Extended Validation (EV).
You can find our full list of Multi Domain (UCC/SAN) SSL Certificates at this link.
A Multi-Domain (SAN) SSL Certificate is specifically created to allow users to secure multiple domains and/or multiple sub-domains with one single SSL Certificate. Depending on the SSL Certificate product and brand, the certificate will include a different number of additional domains (called SANs) at the price quoted on the SSL Certificate’s details page (see screenshot on the right).
For example, a Multi-Domain (SAN) SSL Certificate that has 4 domains by default allows you to secure:
- Four different domains:
- Four different sub-domains:
- Four different domains and sub-domains:
NOTE: Here is how you should configure your Multi-Domain SSL Certificate on our website: When you generate a CSR (Certificate Signing Request), please include one single domain name or sub-domain in it, such as: www.example.com. The rest of the domains or sub-domains, which are called SANs (2nd, 3rd, 4th domains or sub-domains) should be included in the fields for additional domains. You will see the fields for additional domains on the SSL Certificate configuration form, right under the text area for the CSR (see screenshot on the right).
When you buy or configure your Multi-Domain (SAN) SSL Certificate, please note that most Multi-Domain Certificates do not secure the domains with and without “www”. With other words if you want to secure both, example.com and www.example.com under one single Multi-Domain Certificate, that will be considered as two different domain names. The screenshot on the right shows you where you can find the attribute that tells you if your Multi-Domain Certificate secures both “www” and “non-www” under one single domain (SAN), or not.
Anyway, that is not a problem so as you cannot have the same website open both as www.example.com and as example.com. All website owners only choose one of these options and make the other option automatically re-direct to the other. For example, you can choose your website to always open at www.example.com and anybody who enters on example.com is automatically redirected to www.example.com. In this way, you only have to secure one domain, and that is: www.example.com.
The multi-domain certificate can be initially activated for the primary domain name. If you wish to add more domains later, you need to reissue the certificate in your SSLDragon.com account.
When you buy a multi-domain SSL Certificate and you include several domain names and/or sub-domains in it, the Certificate Authorities require you to pass the domain validation for each and every domain name and/or sub-domain that you included in your multi-domain SSL Certificate, and only after that the multi-domain SSL Certificate will be issued to you.
POSSIBLE PROBLEM: Sometimes the email addresses, or your HTTP options, or the DNS records that you choose for your multi-domain certificate do not get set correctly when they reach the Certificate Authority. You will know that when you see that you only got one single domain validation message to your email address instead of getting several domain validation messages, or your multi-domain SSL Certificate’s status still shows as “Awaiting Validation (Full)” even though you passed the domain validation for one of the domains.
HOW TO FIX: There is an easy way to fix that, and that requires getting in contact with the Certificate Authority’s Validation Department. When you contact them, please provide them your “Partner Order ID” (see screenshot on the right), and then tell them about the domain validation method that you chose to go with: HTTP, DNS or Email. If you chose to pass the domains validation by email, then double check with the Validation Department representatives what email addresses are set in their system, and ask them to send you the domain validation messages to your desired email addresses.
Please call Comodo Validation Department at +1 (888) 266-6361 (Ext 4) for the above stated reasons. When you talk to them, you will need to provide them your “Partner Order ID”.
Thawte, GeoTrust, Symantec/VeriSign
Please call Thawte, GeoTrust, Symantec/VeriSign Validation Department at +1 (520) 477-3152 (Ext 2) for the above stated reasons. Please note that Thawte, GeoTrust, Symantec/VeriSign are all owned by Symanec, and they all have the same phone number provided above. When you talk to them, you will need to provide the “Partner Order ID”.
Yes, you can receive a refund for the unused additional domains that you bought. If you have already activated the SAN for a particular domain name, than you cannot be refunded for that specific domain name, unless you accept to take off that SAN/domain from multi-domain certificate.
There are dozens of different ways to install an SSL Certificate, and they all depend on what SSL Certificate brand you have, the type of web server that you have, the operating system on your server, or the web hosting administration panel that you have installed on your server.
We always recommend you to get specialized help with you SSL Certificate installation. If you have a web developer, or a system engineer, then they would be the right people to help you with your SSL Certificate installation.
If you want us to do the SSL Certificate installation for you, then we can definitely do that. We offer SSL Certificate installation services to our customers for a flat rate of $49.99 per domain per server.
Server Platforms And Mobile Browser Compatibility
- BEA Weblogic
- IBM HTTP Server
- Microsoft ISA
- Microsoft IIS
- Microsoft SQL Server 2005
- Microsoft Live Communication
- BEA Weblogic
- Lotus Domino
- C2Net Stronghold
- Java Web Server (Javasoft / Sun)
- Ensim Control Panel
- cPanel / Web Host Manager
- C2Net Stronghold
- iPlanet Server / Sun One
- Java Web Server (Javasoft / Sun)
- Lotus Domino
- Netscape Enterprise Server
- Novell ConsoleOne
- Novel Webserver
- C2Net Stronghold
- And other SSL-Capable Servers
- Apple iPhone, iPod Safari 1+
- Microsoft Windows Mobile 5/6*
- Opera Mobile 6+
- Opera Mini v3+
- ACCESS NetFront Browser v3.4 +
- RIM Blackberry v4.2.1 +
- KDDI Openwave v18.104.22.168 +
- Netscape Communicator 4.51+
- NTT / DoCoMo
- Nintendo Wii
- Sony Playstation 3
- Sony Playstation Portable
- Lotus Notes (6+)
- Microsoft Outlook 99+
- Mozilla Thunderbird 1.0+
- Mail.app (Mac OS X)v
- Microsoft Entourage (OS/X)
- Microsoft Outlook Express 5+
- The Bat 1+
- Qualcomm Eudora 6.2+
- Windows Mail 1.0+ (Vista)
Need help securing your website? Have questions, or unsure which SSL to choose? Let our fearless dragons help you! Follow the following steps towards getting the type of help that you need.
1. Use our Wizard and find the SSL Certificate that suits you best;
2. Find your answers on our Frequently Asked Questions page;
3. Live Chat with one of our friendly web security dragons;
4. Open a Ticket with our Sales, Billing and Technical Support dragons. We will answer your ticket as soon as possible. We work Monday through Saturday, from 9 AM to 11:00 PM Pacific Time;
5. Email us at [email protected];
6. Email us using our Contact Form.