When you buy a multi-domain SSL Certificate and you include several domain names and/or sub-domains in it, the Certificate Authorities require you to pass the domain validation for each and every domain name and/or sub-domain that you included in your multi-domain SSL Certificate, and only after that, the multi-domain SSL Certificate will be issued to you.
POSSIBLE PROBLEM: Sometimes the email addresses, or your HTTP options, or the DNS records that you choose for your multi-domain certificate do not get set correctly when they reach the Certificate Authority. You will know that when you see that you only got one single domain validation message to your email address instead of getting several domain validation messages, or your multi-domain SSL Certificate’s status still shows as “Awaiting Validation (Full)” even though you passed the domain validation for one of the domains.

Sectigo/GoGetSSL
Please call Sectigo Validation Department at +1 (888) 266-6361 or https://sectigo.com/support for the above-stated reasons. When you talk to them, you will need to provide them your “Partner Order ID”.
Thawte, GeoTrust, DigiCert
Please call Thawte, GeoTrust, DigiCert Validation Department at +1 (877) 438-8776 for the above-stated reasons. Please note that Thawte, GeoTrust, DigiCert are all owned by DigiCert, and they all have the same phone number provided above. When you talk to them, you will need to provide the “Partner Order ID”.
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