FAQs

• VMC: 7–14 days (due to trademark verification).
• CMC: 5–10 days (prior use verification).

Copy Link

Yes. DMARC enforcement is mandatory for both VMCs and CMCs before a certificate can be issued. Your domain’s DMARC policy must be set to p=quarantine or p=reject with pct=100 (applied to 100% of email traffic). A p=none policy does not qualify. DMARC must also be configured at the organizational domain level, not just a subdomain. If you’re unsure whether your domain is DMARC-compliant, tools like Valimail’s domain checker can confirm your current status.

Copy Link

• Gmail (including Google Workspace)
• Apple Mail
• Yahoo Mail
• Fastmail

Copy Link

If you buy an SSL certificate today, you can complete the HTTPS setup in less than an hour, sometimes in minutes, depending on your host. Once it’s active, your site will support HTTPS, and the browser warning will disappear. Already have a valid cert? Scan it via SSL Labs to see what’s causing the issue, then look through our SSL errors guides on how to fix not secure websites in Chrome and other browsers.

Copy Link

SSL installation is the first and most visible step. It encrypts data and removes the “Not Secure” label. But no, it’s not the only thing you need. Keeping your site safe also means regular updates, secure passwords, and backups. We’ve written the ultimate website security guide. Check it out!

Copy Link

Yes. That security warning means your website uses the old HTTP protocol, which doesn’t encrypt any data (the sensitive information travels in plain text from your users’ browsers to your website’s server). When website visitors see this, many leave instantly, especially if they’re about to enter contact details or payment info. It can hurt both search rankings and credibility.

Copy Link

Starting June 1st, 2023, improved security measures mandate that private keys for standard code signing certificates be exclusively stored on FIPS 140 Level 2, Common Criteria EAL 4+, or equivalent certified hardware. This change aligns with the stringent protection standards of EV code signing certificates. Consequently, Certificate Authorities (CAs) ceased supporting browser-based key generation, CSR creation, and installation processes. Instead, opting for the token+ shipment method when requesting the certificate will prompt the CA to create the CSR. Those preferring HSM installation must refer to the instructions below or the respective provider’s guidelines.

• YubiKey 5 FIPS CSR Generation and Attestation.
• Luna Network Attached HSM v7.x: CSR & Attestation Guide.

Learn more about code signing certificate delivery methods.

Copy Link

Validating an EV Code Signing certificate from DigiCert/GoGetSSL involves these steps:

1. Organization Authentication: The CA verifies legal entity registration using databases, documents, or a legal opinion letter.
2. Operational Existence: DigiCert confirms activity for 3+ years through databases, documents, Dun & Bradstreet, bank letters, or legal opinion letters.
3. Physical Address Verification: The CA validates the address via databases, documents, Dun & Bradstreet, or legal opinion letters.
4. Phone Number Verification: DigiCert verifies phone numbers in directories, Dun & Bradstreet, or legal opinion letters.
5. Verification Call: DigiCert confirms order details through a phone call.
6. EV Approver Form: Sign and submit Agreement Form for approval.
7. Final Approval: DigiCert reviews details and issues the certificate.

For in-depth information on each step, consult our guide on how to pass Extended Validation for a DigiCert/GoGetSSL certificate.

Copy Link

The DigiCert/GoGetSSL code signing Organization Validation (OV) process involves five steps:

1. Organization Authentication: The CA confirms legal registration and active status, comparing information with official records or submitted documents.
2. Physical Address Validation: DigiCert cross-references business addresses with government websites and reputable directories to ensure physical presence.
3. Phone Number Verification: The Ca validates the organization’s phone number through third-party directories or official records.
4. Verification Call: A DigiCert agent Initiates a call to the authorized representative, using a verified phone number, or provides a voicemail option if needed.
5. Final Approval: The Ca internally reviews details and sends email instructions for certificate collection upon successful validation.

For full information, refer to our extensive guide on Organization Validation for Digicert/GoGetSSL certificates.

Copy Link

To obtain a GoGetSSL code signing certificate as an individual, follow these steps:

Confirm Identity

Complete an attestation letter and undergo a video check using your webcam. The CA will verify your photo ID and your identity. If you don’t have a passport, provide two IDs: an official one with your photo and name, and a second one with your name.

Phone Verification

Verify your phone number’s validity and activity. A Google Business source is accepted.

Final Verification Call

Answer a few questions during a phone call with a CA agent to confirm your application details.

For more information check the full guide on how to pass Individual Validation for a GoGetSSL code signing certificate.

Copy Link