FAQs

The Wildcard SSL certificate was specifically designed for ensuring the security of your main domain, along with its multiple subdomains. For instance, if your site’s domain is ssldragon.com, then the Wildcard certificate for “*.ssldragon.com” will secure an unlimited number of your first-level subdomains like mail.ssldragon.com, account.ssldragon.com or login.ssldragon.com. By buying this SSL certificate, you don’t need to purchase other certificates for each subdomain. The Wildcard SSL certificate comes in two options: Domain Validation (DV) and Business Validation (BV).

Besides being a convenient way of securing your site, Wildcard SSL certificates are very easy to be managed because the domains will have the same renewal date. This is why you should consider getting Wildcard certificates if you own a complex website, with different subdomains, IP addresses or server storage options. Yet, if you have level 2 subdomains (like test.account.ssldragon.com) or you need an Extended Validation (EV) SSL Certificate, you may have to buy a separate SSL certificate for each domain/subdomain or a UCC/SAN SSL certificate for all of them.

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The Extended Validation (EV) SSL Certificate is the best choice if you want to build customer relationships based on security and trust. This certificate is issued only after the Certificate Authority (CA) performed an extensive verification of your company and its owner, confirming that your business is trustworthy. The validation process can take a few business days. But if you keep your company’s records up to date, the Extended Validation SSL certificate will be issued quickly, confirming that your company owns the website.

This type of SSL certificate significantly enhances the trust level of your website. Extended Validation certificates are highly effective in providing protection against phishing attacks because they make your clients feel safer while performing transactions and this fact will definitely boost your conversions. This is why Extended Validation certificates are considered the most reputable SSL Certificates for your website.

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The reissue of an SSL certificate means its replacement with a new SSL. The reissued SSL certificate will only be valid until the expiration of the original certificate.

You will need to request the reissue of your SSL certificate in any one of the following situations:

• You have lost the private key for the certificate;
• You have changed your web server/hosting provider;
• You have changed your contact information and you need to update it on your certificate;
• You feel that your private key is compromised.

The reissue of your SSL certificate is free of charge.

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Encryption strength is the size of the keys used to perform the encryption of data during an SSL session. The longer keys provide stronger encryption and make it difficult for computers to break the code.

All our SSL certificates support up to 256-bit encryption, as it is strongly recommended by the industry experts.

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SHA – standing for Secure Hash Algorithm – is a hash algorithm used by certification authorities to sign certificates and CRL (Certificates Revocation List).

SHA-1 is an older version of the algorithm that is no longer considered to be secure by major browsers and industry experts. SHA-1 is no longer allowed to be used during the generation process by the industry.

SHA-2 is the latest version that is widely accepted and considered to be secure by all major industry experts and browsers. The encryption hash used in SHA-2 is significantly stronger and not subject to the same vulnerabilities as SHA-1.

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The validity of an SSL certificate varies between 1 and 3 years, depending on the certificate you choose to buy. The Extended Validated SSL certificates are valid for 1 or 2 years. The Domain and Business Validated SSL certificates offered by Sectigo, GoGetSSL, can be issued for up to 3 years, RapidSSL, DigiCert, GeoTrust and Thawte – for 2 years.

You can save between 7% and 15% when purchasing an SSL certificate for 2 or 3 years ahead.

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During the certificate enrollment, the browser generates your private key. After you submit the CSR (Certificate Signing Request), the browser creates a key pair and stores it in the local key database.

You can apply for a S/MIME certificate only using the following browsers:

• Internet Explorer on Windows
• Firefox ESR version 68 and earlier on Mac. Newer versions (from 69 onwards) don’t offer keygen support.

Note: Safari on Mac no longer supports key generation. 

Source: Sectigo’s Knowledge Base

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All our SSL certificates are issued by global leaders in Internet Security: DigiCert, GeoTrust, Thawte, Sectigo, RapidSSL.

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Any business that is officially registered with a government authority can qualify for an Extended Validated SSL Certificate. This certificate is issued only after the Certificate Authority (CA) performed an extensive verification of your company and its owner, confirming that your business is trustworthy.

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SSL Dragon is a fully approved SSL Certificate Reseller that has a wide range of SSL products issued by trusted Certificate Authorities (CAs) such as Sectigo, RapidSSL, Geotrust, Thawte, and DigiCert.

Since SSL Resellers offer CAs greater access to a large number of clients, this highly successful distribution model allows the CAs to focus on product development and improvement, while the resellers perform most of the sales.

This partnership encourages resellers to buy SSL Certificates in bulk at highly favorable prices and hence charge considerably less for the same SSL Certificate offered by a CA.

Therefore, you don’t need to worry – there is nothing wrong with SSL resellers and the SSL Certificates they offer. Since all CAs are reputable brands, these companies won’t allow any third parties to represent them if they don’t meet the necessary requirements. Thus, you can feel confident that the CAs have verified and authorized SSL Dragon to market their products.

So, instead of shopping directly from Certificate Authorities, you have the chance to buy the same SSL Certificates based on a platinum reseller discount, along with other great value deals, 25-days money-back guarantee, and dedicated support.

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