FAQs

In order to buy a Domain Validated certificate, you do not need to provide any documentation. You will have to confirm the domain ownership through a simple email, DNS record, or file-based authentication (except wildcard SSL certificates). Following completion of one of these elements, the DV certificate will be signed and released to you.

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If you generated your CSR code on the CSR Generator on our website, then the CSR and the Private Key were both shown to you when you generated your CSR. They were also sent to your email address that you included in the CSR form that you filled in on our website. The message that was sent to your email address came from [email protected] and it had the following subject: “Your CSR code and your Private Key”.

If you generated your CSR on your server, then your CSR code and your Private Key were both provided to you by your server. You had to copy both on your computer or email, and store them in a safe place. In some cases, some servers may show the CSR code and the Private Key, and at the same time store both these pieces of code for you on the server. In other cases, the server only provides you the CSR code and keeps the Private Key hidden on the server.

Also, your CSR code will be displayed to you again when your SSL Certificate is issued. Once the SSL Certificate is issued and shown in your SSL Dragon account, it will also show you the CSR code that you used to configure your SSL Certificate.

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The Business Validation (BV), also called Organization Validation (OV), SSL certificate is recommended if you have an e-commerce website that is a registered business. Besides the domain validation performed through e-mail, you will have to provide company documentation to receive business authentication. During this authentication process, the Certificate Authority (CA) will verify if your business is carried out by a legitimate, good faith company operating at the provided location. Since the validation is done manually and involves paperwork, you will receive your Business Validation SSL certificate within 1-3 business days.

After receiving Business Validation, the “https” and padlock icon will be displayed on your website’s address bar. These signs will make customers more willing to entrust you with their personal and financial information. Yet, if your website’s purpose is to perform large sales, offer specific products/services or execute financial transactions, you should consider buying our Extended Validation (EV) certificate.

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A Code Signing Certificate is a digital file that verifies the authenticity and integrity of software by digitally signing it, ensuring it has not been tampered with and comes from a trusted source. Here’s how a code signing certificate works.

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CSR stands for “Certificate Signing Request”. The CSR code represents an encrypted text message which a person or a company sends to the Certificate Authority as a part of applying for an SSL Certificate. The CSR code contains information about you and your company, which will be included in the SSL Certificate that will be issued to you.

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The Domain Validation (DV) SSL certificate is the most affordable choice for increasing the security of your blog, personal or small business website. Since there is no required paperwork, the process of acquiring the Domain Validation certificate is very quick and easy: you will have to prove that you are the domain owner just by responding to an automatic e-mail message. After a couple of minutes, you will receive the issued SSL certificate which can be installed immediately. Sites with Domain Validation certification can be identified by the padlock that is displayed by most web browsers.

This type of SSL certificates is recommended to be used if you need to prove that your site is secured, by having a secured connection. The Domain Validation certificates don’t display the legal entity, as the identity of the website owner is not checked while issuing them. So, if you have an e-commerce website or a site that collects users’ personal data, you should consider buying our Business Validation (BV) or Extended Validation (EV) certificates, which will make your site more trustworthy.

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A fully qualified domain name (FQDN), sometimes also referred to as an ‘Absolute Domain Name’, the ‘Domain Name’, or ‘Common Name’ is a domain name that specifies its exact location in the tree hierarchy of the Domain Name System (DNS).

You must specify the FQDN when filling in the Certificate Signing Request form. For example, if you wish to secure the https://yoursite.com/about.html, the ‘Domain Name’ or ‘Common Name’ is Yoursite.com.

As you can see, the FQDN doesn’t include the protocol name (https://) nor the subpages or subcategories (about.html).

Please note, when requesting a Wildcard SSL certificate, you must add an asterisk before your Domain Name. For instance, *.yourdomain.com.

Source: Sectigo’s Knowledge Base

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The Subject Alternative Name (SAN) SSL certificate, also called the Unified Communication Certificate (UCC) or the Multi-Domain SSL certificate was particularly developed to secure all your domains and subdomains by owning one single SSL certificate. This type of certificate ensures the security for both, your internal and external domains/subdomains and is fully compatible with your Microsoft Exchange products and Microsoft Office Communications Server.

UCC/SAN SSL certificates are not just easy to be managed but are the most cost-effective option. These certificates give you the opportunity to secure your main domain, for example, ssldragon.com, together with many other totally distinct domains, like ssldragon.net, ssldragonsslcertificates.com and its subdomains mail.ssldragon.com and account.ssldragon.com – all with 1 single certificate. Besides, unlike Wildcard SSL certificates, UCC/SAN certificates are available in all three validation methods: Domain Validation (DV), Business Validation (BV) and Extended Validation (EV).

You can find our full list of Multi Domain (UCC/SAN) SSL Certificates at this link.

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Scalable certificates offer a range of encryption bit lengths. By default, DigiCert digital certificates are 2048-bit encryption strength. However, some older web browsers only support an encryption length of 256-bit, 128-bit, and 40 bits. Rather than force those customers to upgrade their browsers, the DigiCert certificate scales down, offering the customer the maximum strength they can support.

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A site seal is a security icon graphic showing the name of the issuing Authority of the SSL. The site seal on your website is a proof that your business has been verified by the Certificate Authority.

You will be issued a static or dynamic site seal, depending on the SSL certificate that you buy for your website. A dynamic site seal will usually display a live time and date stamp and/or your company name. Visitors can click on the site seal to display additional verification information.

By displaying the site seal in preeminent place on your website, you will make your clients feel safer while performing transactions, knowing that any information shared is within a secure environment and authenticated by a trusted Certificate Authority.

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